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Nick Lockard
IT Professional, Expert Virus, Spyware & Malware Infection Removal
NickLockard.com Remote Service
17830 SE Haig Dr.
Phone: 503-383-9785 (work)
Email: admin@nicklockard.com
Website: http://www.nicklockard.com
Website: http://www.crossloop.com/nicklockard
Website: http://www.pchelperdesk.com
IM: MCSE Hacker 420 (AIM)
Services:
Computer / Tech > Computer Support
Computer / Tech > System Administration
Computer / Tech > Technology Services
Trusted since: 01/02/2009
Trusty's profile: www.trustys.com/profiles/nicklockard
Specialties
Windows XP, vista, Virus, spyware, Malware Infection Detection,Removal,Prevention, security, Firewall, IDS, Errors, wireless, Network, Cisco, Server, Software Install & TroubleShooting, PC Optimization, Printer & File Sharing, Internet Explorer & Firefox, Office & Outlook03/07, Removing Infections such as fake security: Applehebi, Antivirus 2008 / 2009 / 2010 and its variants, Reselling AVG & Malwarebytes Security.
Summary
A Remote Support site for Virus and Spyware Removal, Optimizing and Securing your Home and Business Computer & Network Systems. Reseller of AVG and Malwarebytes Security
Experience
Hello, my name is Nick Lockard.
I can help you with any computer problem by using the latest technology and with my knowledge I have gained over ten years of IT (Information Technology) experience.
All work is performed remotely over the internet securely using Crossloop, giving you the convenience of staying at home or in the office while the work is being performed. I have helped over 200 Customers with all types of issues.
AREAS OF EXPERTISE
• Systems Administration of PC HW/SW, Backup Systems, and Network Routers, WAPS & Printers
• Win 9X, NT 4.0, Server Enterprise R2 2000/2003, XP, Vista, Mac OS X 10, Linux Susu, Ubuntu, Novell Netware, Network OS’s
• Microsoft Office 2000/XP/2003/2007, VPN, FTP, DHCP, DNS Setup and Trouble shooting
• Designing, Maintaining & Configuration of Cisco, Linksys, Paradyne equipment, Linux, Unix, Windows 2003 Client/Server Networks, SCSI, RAID
• Experience in the planning & maintaining of user accounts in Active Directory 2000/2003.
• Maintaining Network & System Security, Expert Infection Detection, Removal & Prevention
FREELANCE COMPUTER WORK- HTTP://WWW.NICKLOCKARD.COM REMOTE SERVICE
Worked from: JANUARY 1999 – PRESENT
Job Title: Owner / Founder /Home Business / Remote Computer Systems & Networking Support Technician
• Host & Manage web server, developer & programmer of website. HTML, CSS
• Successfully built hundreds of computers for home & small business use.
• LAN/WAN (wired & wireless) installation and setup. VPN, FTP, NAS Setup & Administering
• Repairing & upgrading thousands of Servers, Desktops & Laptops.
• Remote Servicing & Maintaining (Optimizations, Virus Removal, Security, Networking)
• Authorized AVG & Malwarebytes Reseller, Partners with Remote Data Backup. Provide Support for online backups
VOLT TECHNICAL RESOURCES - PLUMCHOICE
TEMP WORK
Worked from: MARCH 2008 – SEPTEMBER 2008
Job Title: Remote Tier 1 Engineer / Systems Administrator
• Provide remote Systems & Network support for customers
• Virus & Spyware Detection, Removal and Prevention
• Systems and Network Security Setup and maintenance
• Configure, Troubleshoot & Secure Wireless Networks
• Printer and File Sharing, Peripheral Device setup and troubleshooting
• Setup & Managing Users & Groups permissions
• Provided Basic to advanced Training in Security, Peripheral devices, Windows XP, Vista, & Office
• Set company record for best Customer Service QA Scores in a row
• Technical Writing and Communication delivered in form of Phone, Email and Instant Messaging to both non technical and technical audience / coworkers / customers
ORLANDO BUSINESS TELEPHONE SYSTEMS
Worked from: JANUARY 2007 – PRESENT
Job Title: Network Administrator
• Responsible for maintaining internet connectivity for 100+ hospitality, business, communities nation wide. Tier 2 support for IT staff, Management, Guests, & Residents.
• Trouble shooting all HW/SW & network equipment(Cisco wired & wireless routers/switches, T1/T3)
• Designing, Administering & Programming Cisco Systems Network equipment (2600, 2950, 3750 etc), Windows Exchange Server 2000/2003/2005, Nomadix, BBSD, PC Anywhere, PBX
• Remote Administering, VPN, RDP, VNC , FTP, DHCP, DNS, CSU/DSU Support
• Security Setup and Maintenance on Large LANs, Virus & Spyware Detection, Removal and Prevention
• Technical Writing and Communication delivered in form of Phone, Email and Instant Messaging to both non technical and technical audience / coworkers / customers / onsite IT professionals
• On call 24/7 Technical Support rotation. Maintain a 24x7x365 uptime
SANFORD KENNEL CLUB
Worked from: JANUARY 2005 – JANUARY 2007
Systems Administrator / Associate Judge
• Integrated Windows, Linux PC’s and MAC clients into a client/server domain based network
• Trouble shooting all hardware (PC’s, Servers, Printers, Cisco T1 Network and Security Cameras)
• Designed and implemented a certified data backup strategy and disaster recovery plan
• Designed, implemented and maintained systems & network upgrade plan
• Technical Writing and Communication delivered in form of Phone, Email and Instant Messaging to both non technical and technical audience / coworkers / customers
• Virus & Spyware Detection, Removal and Prevention
• Systems and Network Security Setup and maintenance,
• Managed Photo Finish, Judged order of finish, enforced state rules and regulation.
TELEVIEW RACING PATROL
Worked from: NOVEMBER 2003 – JANUARY 2007
Systems Administrator / Simulcast Downlink Technician /
Live Production Director
• Managed & Maintain PC’s, Servers, Printers, Network, Cameras & Backups
• Responsible for live camera broadcasts and video quality
• Responsible for successful broadcasts of remote simulcasts
• Awarded “Employee of the Month” ten consecutive months
• Technical Writing and Communication delivered in form of Phone, Email and Instant Messaging to both non t
Education
2006 CompTIA A+ and 2006 CompTIA Network+ Certified
New Horizons Computer Learning Center. MCSE 2003, CCNA, Security+ Track
Certification / Affiliation
CompTIA A+ and CompTIA Network+, AVG and Malwarebytes Reseller.
Rate
$40/hour.
Notes
Check out http://www.nicklockard.com for more details. I offer flat rate services and FREE Diagnostics and Advice
I was in need of assistance with a computer that was given to me and Nick was a God Send! He extremely knowledgeable with computers. He explained every thing in great detail so that I would understand how badly my computer need help. When it came to fixing it he was completely thorough in his assessment of the problems and fixing all of them in a timely fashion. I would highly reccommend him to everyone who needs any kind of help with their computer, networking or software issues. I will also return with any problems or questions I might have in the future.
Excellent Nick is Very professional and knows what he is doing.
2 Thumbs up!!! When I heard that Nick was "The Master" with computers I was doubtful. But indeed he over exceeded my expectations and in my eyes deserves that name "The Master!" I will refer him to everyone I know! Not only was he fast and efficient but also VERY INEXPENSIVE compared to all other places I got quotes from! He had a money back, no fix no charge guarantee! Can't beat that!!!
My viruses are gone and my computer has been running faster than EVER! Thank you Nick